To complete the Comments section of a warranty claim:

1. If you are the advisor or service consultant, in the Advisor Comments field, type the desired comments.

2. If you are the technician, in the Technician Comments field, type the desired comments.

Note: Click here for instructions on how to complete the Customer section of a claim.

• About Warranty Claims: What You Need to Know
• Add New Claim Line from Quick Entry Warranty Claim Page
• Add New Claim Line to a Repair Order
• Batch Validate a Warranty Claim
• Complete the Claim Information Section of a Claim
• Complete the Customer Section of a Claim
• Complete the Expenses Section of a Claim
• Complete the Operations Section of a Claim
• Complete the Parts Section of a Claim
• Complete the Summary Section of a Claim
• Delete a Warranty Claim
• Look Up a Part
• Look Up an Operation Code
• Print a Warranty Claim
• Submit a Warranty Claim
• Use the Quick Jump Menu in a Warranty Claim
• Validate a Warranty Claim
• View DCAL
• View NSH for a Warranty Claim
• View the Claim Activity Section of a Claim
• View the Claim History Section of a Claim