View the Claim Activity Section of a Claim
               
              
             
            
              To view claim activity for a warranty claim:
              
                - Click a column title to sort information in the column.
 
                - Click an RO link to view the corresponding repair order (RO) associated with the claim.
Note: You cannot view an RO created by another dealer.
Note: One RO can have multiple warranty claims associated with it.
Note: One RO job line can have only one warranty claim associated with it. 
                - As applicable, move your mouse pointer over a code in the PFP/PO column to read the corresponding description.
Note: The PFP/PO column displays the Primary Failed Part code or Primary Operation code associated with the claim line.  
              
              
                
                  
                
              
             
           
          
            View the Claim Activity Section of a Claim
            
             In the Claim Activity section, to view claim activity for a vehicle:
            
              
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                   Click a column title to sort information in the column. 
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                   Click an RO link to view the corresponding repair order (RO) associated with the claim. Note: You cannot view an RO created by another dealer. Note: One RO can have multiple warranty claims associated with it. Note: One RO job line can have only one warranty claim associated with it.
  
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                   As applicable, move your mouse pointer over a code in the PFP/PO column to read the corresponding description. Note: The PFP/PO column displays the Primary Failed Part or Primary Operation code associated with the claim line.  
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            Additional Notes:
            
              - You can view claim activity on any of the following pages: Edit/Create Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim.
 
              - The claims displayed in the Claim Activity section are within 90 days of the warranty claim status date.
 
              - The Close Date is the same as the RO close date in the Claim Information section.