Parts Introduction

 

Description

The Parts application within the Dealer Business System (DBS) provides applications and integration points to allow dealers to conduct parts-related business with NNA and other dealers. This includes the tools needed to create, edit, and manage parts orders and returns. The Parts application also provides the capability to create service campaign orders, which are submitted to the Countermeasure Service Parts Procurement Group for review and approval. The Parts application also includes the Request for Credit (RFC) application.

Note: The items you see in the menu tabs and menu links vary based on your permissions. If you need to request changes to your permissions, please contact your dealership's System Administrator. You can find the System Administrator(s) for you dealership by viewing your profile. For more information, click here.

The Parts menu in DBS help shows content listed by application page. For ease of use, content is organized by application page following the DBS menu when possible. When you first begin using DBS and the DBS help system, we recommend that you review the help system menu and then view the page overview, workflow, and task information for the tasks you will be performing in DBS.