Service Introduction

 

Description

The Service application in DBS provides dealers and corporate users the ability to submit claims for reimbursable warranty work, track open and completed repair orders, view vehicles with open campaigns, and review the status of customer pay reimbursements. The Service application also allows users to view the complete repair history for a vehicle and view technical service information for vehicles being serviced.

Note: The items you see in the menu tabs and menu links vary based on your permissions. If you need to request changes to your permissions, please contact your dealership's System Administrator. You can find the System Administrator(s) for you dealership by viewing your profile. For more information, click here.

The Service menu in DBS help shows content listed by application page. For ease of use, content is organized by application page following the DBS menu when possible. When you first begin using DBS and the DBS help system, we recommend that you review the help system menu and then view the page overview, workflow, and task information for the tasks you will be performing in DBS.