View the Claim History Section of a Claim
To view the claim history of a warranty claim, expand the History section:
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View the historical activity of the claim, listed by status date. |
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You can view claim history on any of the following pages: Edit/Create Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim. |
To view the claim history of a warranty claim, expand the History section:
- View the historical activity of the claim, listed by status date.
Note: The Status column shows warnings and errors associated with the claim.
Note: The Details column shows actions performed against the claim.
Note: The User column shows the name of the user who entered, edited, or submitted the warranty claim in DBS.
- Add New Claim Line from Quick Entry Warranty Claim Page
- Add New Claim Line to a Repair Order
- Batch Validate a Warranty Claim
- Complete the Claim Information Section of a Claim
- Complete the Comments Section of a Claim
- Complete the Customer Section of a Claim
- Complete the Expenses Section of a Claim
- Complete the Operations Section of a Claim
- Complete the Parts Section of a Claim
- Complete the Summary Section of a Claim
- Look Up a Part
- Look Up an Operation Code
- Print a Warranty Claim
- Submit a Warranty Claim
- Use the Quick Jump Menu in a Warranty Claim
- Validate a Warranty Claim
- View a Repair Order for a Warranty Claim
- View NSH for a Warranty Claim
- View Repair Order from Edit/Create Warranty Claim Page
- View the Claim Activity Section of a Claim
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You can view claim history on any of the following pages: Edit/Create Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim. |
View the Claim History Section of a Claim
To view the claim history of a warranty claim, expand the History section:
|
|
View the historical activity of the claim, listed by status date. |
|
|
You can view claim history on any of the following pages: Edit/Create Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim. |