To complete the Summary section of a claim on either the Edit/Create Warranty Claim page or Quick Entry Warranty Claim page:

1. Either enter information in the following fields or verify the data populated by DBS: Repair Order, Line Number, and VIN. If you are entering the information, you must complete the VIN field first. For the Line Number field, make sure you enter either a one-digit or two-digit line number.
   Note: These fields are automatically filled in by DBS after you use the Search section to look up the repair order (RO) and line number for the claim.
2. In the Odometer field, type the odometer reading if the number was not automatically filled in from the RO.
   Note: This can be in miles or kilometers, based on the country in which the vehicle is licensed.
   Note: If you enter an odometer reading that is less than the previous odometer reading, DBS displays an Odometer Confirmation window. You can either keep the number you entered or type a new number.
3. The Claim Total is initially populated with data from the RO. As you add data to the page, you can manually refresh this total at any time by clicking the Refresh Claim Total link.
4. To save the information, click the Save button.

• Add New Claim Line to a Repair Order
• Complete the Claim Information Section of a Claim
• Complete the Comments Section of a Claim
• Complete the Customer Section of a Claim
• Complete the Expenses Section of a Claim
• Complete the Operations Section of a Claim
• Complete the Parts Section of a Claim
• Look Up a Part
• Look Up an Operation Code
• Print a Warranty Claim
• Submit a Warranty Claim
• Use the Quick Jump Menu in a Warranty Claim
• Validate a Warranty Claim
• View DCAL
• View NSH for a Warranty Claim
• View the Claim Activity Section of a Claim
• View the Claim History Section of a Claim