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Look Up a Part from the Edit/Create Warranty Claim Page

  • How To
  • Step by Step
  • Process

Look Up a Part from the Edit/Create Warranty Claim Page

To look up a part:

n1

At the end of the Part Number field, click the Lookup icon.
Note: The Part Lookup page opens.

n2

In the fields provided, type full or partial information.
Note: You must include an asterisk (*) when typing partial information.
Note: To clear your entries, click the Clear icon.

n3

Click the Search icon.
Note: DBS displays a list of records matching the search criteria in the Parts section.

n4

Select the desired part.
Note: DBS displays details for the selected part in the Part Detail section.

n5

Click the Select button.

Look Up a Part

  • How To
  • Step by Step
  • Process

Look Up a Part

To look up a part on a repair order:

  1. At the end of the Part Number field, click the Lookup icon.
    Note: The Part Lookup page opens.
  2. In the fields provided, type full or partial information.
    Note: To clear your entries, click the Clear icon.
  3. Click the Search icon.
    Note: DBS displays a list of records matching the search criteria in the Parts section.
  4. Select the desired part and then click the Select button.
    Note: DBS displays the selected part details in the Part Detail section.

  • About Warranty Claims: What You Need to Know
  • Access the Create Warranty Claim Page
  • Add New Claim Line from Quick Entry Warranty Claim Page
  • Add New Claim Line to a Repair Order
  • Batch Validate a Warranty Claim
  • Batch Validate Claims from the Manage Warranty Claim Page
  • Complete the Claim Information Section of a Claim
  • Complete the Comments Section of a Claim
  • Complete the Customer Section of a Claim
  • Complete the Expenses Section of a Claim
  • Complete the Operations Section of a Claim
  • Complete the Parts Section of a Claim
  • Complete the Summary Section of a Claim
  • Delete a Warranty Claim
  • Delete Warranty Claim from Manage Warranty Claims
  • Display the Warranty Claims Graph
  • Edit a Warranty Claim
  • Exclude a Job Line
  • Export Customer Pay Results
  • Export the Warranty Claims List
  • Filter and View Customer Pay Reimbursement Results
  • Filter Warranty Claims List
  • Look Up an Operation Code
  • Manage Warranty Claims Page Basics
  • Print a Warranty Claim
  • Print Customer Pay Reimbursement Results
  • Print Warranty Claim Summary
  • Resubmit Warranty Claim
  • Submit a Warranty Claim
  • Submit All Claims from Manage Warranty Claim Page
  • Use the Quick Jump Menu in a Warranty Claim
  • Validate a Warranty Claim
  • View a Repair Order from Customer Pay Reimbursement Page
  • View a Repair Order from Manage Warranty Claim Page
  • View a Warranty Claim
  • View DCAL
  • View NSH for a Warranty Claim
  • View NSH from View Warranty Claim Page
  • View the Claim Activity Section of a Claim
  • View the Claim History Section of a Claim

Look Up a Part from the Edit/Create Warranty Claim Page

To look up a part:

n1

At the end of the Part Number field, click the Lookup icon.
Note: The Part Lookup page opens.

n2

In the fields provided, type full or partial information.
Note: You must include an asterisk (*) when typing partial information.
Note: To clear your entries, click the Clear icon.

n3

Click the Search icon.
Note: DBS displays a list of records matching the search criteria in the Parts section.

n4

Select the desired part.
Note: DBS displays details for the selected part in the Part Detail section.

n5

Click the Select button.

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