Edit/Create Warranty Claim Page Overview

Purpose

Use the Edit/Create Warranty Claim page to modify or create vehicle and repair order (RO) information in a warranty claim. From this page, you can also cancel, validate, or submit a warranty claim.

Description

The content area of the Edit/Create Warranty Claim page displays the following sections:

• Quick Jump menu - Appears on the left-hand side of the page. The Quick Jump menu allows you to jump from section to section without scrolling. The number next to the section name is the number of warnings or errors in that section.
• Summary - Displays warranty claim data and claims summary data, such as the RO number, VIN, odometer, and requested claim amount. Also displays the determined and adjusted amounts if the warranty claim has been processed.
• Claims detail data - Displays sections of detailed data on the warranty claim, parts, operations, expenses, comments, customer, claim activity, and history.
• Alerts - Displays error or warning messages at the bottom of the claim detail data sections.
• Action buttons - Buttons such as RO, NSH, New Claim Line, Close, Save, Validate, and Submit appear on the bottom of the page.

Tasks

You can perform the following tasks from or on the Edit/Create Warranty Claims page. Depending on your user role, you may not be able to perform all tasks.

About Warranty Claims: What You Need to Know Add New Claim Line from Edit/Create Warranty Claim Page  Delete a Warranty Claim from the Edit/Create Warranty Claim Page Edit Warranty Claim Complete the Claim Information Section Complete the Comments Section of a Claim Complete the Customer Section of a Claim Complete the Expenses Section of a Claim Complete the Operations Section of a Claim Complete the Parts Section of a Claim Complete the Summary Section of a Claim View the Claim Activity Section of a Claim View the History Section of a Claim Look Up a Part Look Up an Op Code  Print Warranty Claim Submit Warranty Claim Use the Quick Jump Menu Validate Warranty Claim View Dealer Claim Administration Limits View NSH View Repair Order

About Warranty Claims: What You Need to Know Add New Claim Line from Edit/Create Warranty Claim Page  Delete a Warranty Claim from the Edit/Create Warranty Claim Page Edit Warranty Claim Complete the Claim Information Section Complete the Comments Section of a Claim Complete the Customer Section of a Claim Complete the Expenses Section of a Claim Complete the Operations Section of a Claim Complete the Parts Section of a Claim Complete the Summary Section of a Claim View the Claim Activity Section of a Claim View the History Section of a Claim Look Up a Part Look Up an Op Code  Print Warranty Claim Submit Warranty Claim Use the Quick Jump Menu Validate Warranty Claim View NSH View Repair Order

 Workflows

One or more tasks in the following workflows are performed on the Edit/Create Warranty Claim page.

•  Edit or Create a Warranty Claim Workflow

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