View a Dealer's Study Results Workflow
Note: The View a Dealer's Study Results Workflow applies to internal users only.
|
|
|
|
Click a task in the diagram to navigate to the instructions to perform the task. After reviewing the instructions, use the Back arrow in the navigation bar to return to this workflow.
Description
The diagram illustrates the workflow for viewing one dealer's study results that integrate appointment and repair order data collected by the Dealer Business System (DBS) from dealers.
Related Workflows
The following workflows may have one or more tasks in common with the View a Dealer's Study Results Workflow.
To view the National Service History (NSH) for a vehicle in a study:
- In the VIN column, click the VIN link for the desired vehicle.
Note: You may need to scroll to the right to view the VIN column. - View the NSH for the vehicle.
Note: To expand a section, click the plus sign beside the name of the section. To collapse a section, click the minus sign.
Note: To print the NSH, click the Print button. To close, click the Close button.
- Access a Study to View Results
- Access One Dealer's Study Results
- Access the Create Study Page to Create a Study
- Access the Hold Study Result Page
- Access the Modify Study Page
- Create or Modify a Study
- Delete a Study
- Export Dealer Study Results Information
- Export Hold Status Summary Information
- Export Study Dashboard Information
- Filter Hold Status Summary
- Filter the One Study Result Page to Display a Dealer's Results
- Release a Vehicle from Dealer Hold
- Remove a Repair Order Job Line from a Study
- Restart a Study
- Study Dashboard Page Overview
- Suspend a Study
- View a Repair Order for Vehicle in a Study
- View Dealer Study Results
- View One Study Result
- View the Study Dashboard
View National Service History (NSH) for a Vehicle in a Study
To view the National Service History (NSH) information for a vehicle in a study:
|
|
In the VIN column, click the VIN link for the desired vehicle. |
|
|
View the NSH for the vehicle. |
