Manage Warranty Claims Workflow
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Click a task in the diagram to navigate to the instructions to perform the task. After reviewing the instructions, use the Back arrow in the navigation bar to return to this workflow.
Description
The diagram illustrates the workflow for managing warranty claims.
Related Workflows
The following workflows may have one or more tasks in common with the Create or Edit Warranty Claims Workflow or View Warranty Claims Workflow.
To view a repair order (RO) for a warranty claim:
- In the RO column, click the hyperlink for the desired claim.
Note: The RO from which the warranty claim is derived opens in a new window. If no repair order information is available, DBS displays a message indicating that no repair order information is available. -
Click the Print button to print the RO, or click the Close button to return to the Manage Warranty Claim page.
- About Warranty Claims: What You Need to Know
- Access the Edit Warranty Claim Page
- Delete Warranty Claim from Manage Warranty Claims
- Display the Warranty Claims Graph
- Edit a Warranty Claim on the Express Entry Warranty Claim Page
- Edit a Warranty Claim on the Quick Entry Warranty Claim Page
- Export Warranty Claims List
- Filter Warranty Claims List
- Manage Warranty Claims Page Basics
- Resubmit Warranty Claim
- Submit a Warranty Claim from the Manage Warranty Claim Page
- View a Warranty Claim
- View DCAL
View Repair Order from Manage Warranty Claim Page
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To view a repair order (RO) for a warranty claim:
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In the RO column, click the hyperlink for the desired claim. |
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Click the Print button to print the RO or click the Close button to return to the Manage Warranty Claim page. |
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The Line column displays the line number on the RO from which the warranty claim was created. |
