Manage Warranty Claims Workflow
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Click a task in the diagram to navigate to the instructions to perform the task. After reviewing the instructions, use the Back arrow in the navigation bar to return to this workflow.
Description
The diagram illustrates the workflow for managing warranty claims.
Related Workflows
The following workflows may have one or more tasks in common with the Create or Edit Warranty Claims Workflow or View Warranty Claims Workflow.
To delete a warranty claim:
- Move your mouse pointer over the Action icon for the claim you want to delete.
- From the Action menu, select the Delete Claim option.
Note: DBS displays a confirmation window.
Note: Claims with a status of "Submitted", "Suspended to National" (Suspended-NAT), "Denied", or "Approved" cannot be deleted. - Click the Yes button to confirm deletion.
- About Warranty Claims: What You Need to Know
- Access the Create Warranty Claim Page
- Access the Edit Warranty Claim Page
- Display the Warranty Claims Graph
- Edit a Warranty Claim on the Express Entry Warranty Claim Page
- Edit a Warranty Claim on the Quick Entry Warranty Claim Page
- Export Warranty Claims List
- Filter Warranty Claims List
- Manage Warranty Claims Page Basics
- Resubmit Warranty Claim
- Submit a Warranty Claim from the Manage Warranty Claim Page
- View a Warranty Claim
- View Amounts Paid on an Approved Warranty Claim
- View DCAL
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Only claims in "New", "Open", "Error", "Warning", "Suspended-Dealer", and "Rejected" status can be deleted. |
Delete Warranty Claim from Manage Warranty Claims
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To delete a warranty claim from the Manage Warranty Claim page:
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Select the desired claim. |
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Move your mouse pointer over the Action icon. |
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From the Action menu, select the Delete Claim option. |
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Click the Yes button to confirm. |
