Complete the Operations Section of an Express Entry Warranty Claim

To complete the Operations section of an express entry warranty claim:

Note: If you search for a repair order and line number, the information in the Operations section is populated with the repair order information. Add additional information as necessary.

From the Sub drop-down list, select "Y" if the labor was outsourced or sublet to a third party.
If the labor was not outsourced or sublet to a third party, in the Tech field, type the technician name.
In the Op Code field, type the operation code which corresponds to the labor performed on the vehicle.
In the Req Hrs field, type the amount of time the dealer is allowed to perform the specific operation for the operation code.
In the Req Amt field, type the requested monetary labor amount.
If necessary, in the Coverage 1 Code field, update the coverage code.
Note: The coverage code is automatically populated based on information entered in the Claim Information section.
In the Coverage 1 Amt field, enter the amount covered for the operation.
If the coverage amount is split between or among coverage types, complete the Coverage 2 and Coverage 3 fields as appropriate.
If the operation code is for labor to perform a diagnostic test, in the DTC column, click the N link to add a diagnostic test code.
If the selected operation should be set as the primary operation, select the PO checkbox.
As appropriate, click the Plus Sign to add additional operations.

Related information

Complete the Operations Section of an Express Entry Warranty Claim

To complete the Operations section of an express entry warranty claim:

Note: If you search for a repair order and line number, the information in the Operations section is populated with the repair order information. Add additional information as necessary.

From the Sub drop-down list, select "Y" if the labor was outsourced or sublet to a third party.
If the labor was not outsourced or sublet to a third party, in the Tech field, type the technician name.
In the Op Code field, type the operation code which corresponds to the labor performed on the vehicle.
In the Req Hrs field, type the amount of time the dealer is allowed to perform the specific operation for the operation code.
In the Req Amt field, type the requested monetary labor amount.
If necessary, in the Coverage 1 Code field, update the coverage code.
Note: The coverage code is automatically populated based on information entered in the Claim Information section.
In the Coverage 1 Amt field, enter the amount covered for the operation.
If the coverage amount is split between or among coverage types, complete the Coverage 2 and Coverage 3 fields as appropriate.
If the operation code is for labor to perform a diagnostic test, in the DTC column, click the N link to add a diagnostic test code.
If the selected operation should be set as the primary operation, select the PO checkbox.
As appropriate, click the Plus Sign to add additional operations.

Complete the Operations Section of an Express Entry Warranty Claim

To complete the Operations section of an express entry warranty claim:

Note: If you search for a repair order and line number, the information in the Operations section is populated with the repair order information. Add additional information as necessary.

	From the Sub drop-down list, select "Y" if the labor was outsourced or sublet to a third party.
	If the labor was not outsourced or sublet to a third party, in the Tech field, type the name of the technician.
	In the Op Code field, type the six-character operation code that specifies the type of repair performed.
	In the Req Hrs field, type the amount of time the dealer is allowed to perform the specific operation for the operation code.
	In the Req Amt field, type the requested monetary labor amount.
	If necessary, in the Coverage 1 Code field, update the coverage code. Note: The coverage code is automatically populated based on information entered in the Claim Information section.
	In the Coverage 1 Amt field, enter the amount covered for the operation.
	If the coverage amount is split between or among coverage types, complete the Coverage 2 and Coverage 3 fields as appropriate.
	If the operation code selected includes labor to perform a diagnostic test, in the DTC column, click the N link to add the diagnostic test code which corresponds to the operation code entered.
	If the selected operation should be set as the primary operation, select the PO checkbox.
	As appropriate, click the Plus Sign to add additional operations.

Warranty Claim Actions

Take Action on an Express Entry Warranty Claim

When you have entered warranty claim data, take action on an express entry warranty claim:

	To delete a saved claim, click the Delete button.
	To cancel a claim after data has been validated, click the Cancel button. Note: To cancel a claim before data has been validated, click the Close button.
	To save a claim in progress or a claim with errors, click the Save button.
	To validate claim entries, click the Validate button.
	To send the claim to the batch validation queue, click the Batch Validate button.
	To submit a validated claim with no errors, click the Submit button.