To complete the Parts section of an express warranty claim:
Note: To save a claim with errors or warnings, click the Save button. To validate the information in the claim, click the Validate button. To submit a claim with no errors, click the Submit button.
To complete the Parts section of an express warranty claim:
Note: If you search for a repair order and line number, the information in the Parts section is populated with the repair order information. Add additional information as necessary.
In the Part No./Part Cat. field, type the part number or three-digit part category code, or click the Lookup icon to search for the part. |
|
In the Req Qty field, type the quantity requested for the repair part. |
|
In the Req Amt field, type the monetary amount requested for the part. |
|
If necessary, in the Coverage 1 Code field, update the coverage code. |
|
In the Coverage 1 Amt field, enter the amount covered for the part. |
|
If the coverage amount is split between or among coverage types, complete the Coverage 2 and Coverage 3 fields as appropriate. |
|
Select the PFP checkbox if you entered line type "PP" in the Claim Information section to automatically populate the PFP (Primary Failed Part) field. |
|
If the primary failed part is a battery, alternator, or starter replacement parts, in the TestCode field, type the test code or GR8 code. |
|
As appropriate, click the Plus Sign to add additional parts. |
When you have entered warranty claim data, take action on an express entry warranty claim:
To delete a saved claim, click the Delete button. |
|
To cancel a claim after data has been validated, click the Cancel button. |
|
To save a claim in progress or a claim with errors, click the Save button. |
|
To validate claim entries, click the Validate button. |
|
To send the claim to the batch validation queue, click the Batch Validate button. |
|
To submit a validated claim with no errors, click the Submit button. |