Add a New Claim Line from Edit/Create Warranty Claim Page
From the Edit/Create Warranty Claim page, to add a new claim line to a repair order:
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At the bottom of the page, click the New Claim Line button. |
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In the Line Number field, type the appropriate RO line number. |
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Complete the following sections of the claim. Click the links below for instructions on how to complete/view these sections.
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Click the Save button to save your changes, or click the Close button to close without saving. |
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You can add a new claim line to a repair order regardless of the status of a claim. |
From the Edit/Create Warranty Claim page, to add a new claim line to a repair order:
- At the bottom of the page, click the New Claim Line button.
- In the Line Number field, type the appropriate RO line number.
- Complete the following sections of the claim. Click the links below for instructions on how to complete/view these sections.
- Summary
- Claim Information
- Parts
- Operations
- Expenses
- Comments
- Customer
- Claim Activity (View Only)
- History (View Only)
- Summary
- Claim Information
- Parts
- Operations
- Expenses
- Comments
- Customer
- Claim Activity (View Only)
- History (View Only)
- Click the Save button to save your changes, or click the Cancel button to close without saving.
Note: You can save a warranty claim with warnings and error messages.
Note: DBS updates the claim status when you save the claim.
- About Warranty Claims: What You Need to Know
- Access the Edit Warranty Claim Page
- Batch Validate a Warranty Claim
- Complete the Claim Information Section of a Claim
- Complete the Comments Section of a Claim
- Complete the Customer Section of a Claim
- Complete the Expenses Section of a Claim
- Complete the Operations Section of a Claim
- Complete the Summary Section of a Claim
- Edit or Create Warranty Claim Page Overview
- Look Up a Part
- Look Up an Operation Code
- Print a Warranty Claim
- Submit a Warranty Claim
- Use the Quick Jump Menu in a Warranty Claim
- Validate a Warranty Claim
- View NSH for a Warranty Claim
- View Repair Order from Edit/Create Warranty Claim Page
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You can add a new claim line to a repair order regardless of the status of a claim. |
Add a New Claim Line from Edit/Create Warranty Claim Page
From the Edit/Create Warranty Claim page, to add a new claim line to a repair order:
|
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At the bottom of the page, click the New Claim Line button. |
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|
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In the Line Number field, type the appropriate RO line number. |
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|
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Complete the following sections of the claim. Click the links below for instructions on how to complete/view these sections.
|
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|
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Click the Save button to save your changes, or click the Close button to close without saving. |
|
|
You can add a new claim line to a repair order regardless of the status of a claim. |