To complete the Customer section of a claim on either the Edit/Create Warranty Claim page or the Quick Entry Warranty Claim page:
Note: Click here for instructions to view the Claim Activity section.
To complete the Customer section of an express entry warranty claim: Note: If you search for a repair order and line number, the information in the Customer section is populated with the repair order information. Add additional information as necessary.
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To complete the Customer section of an express entry warranty claim:
Note: If you search for a repair order and line number, the information in the Customer section is populated with the repair order information. Add additional information as necessary.
From the Owner Type drop-down list, select an owner type. |
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If necessary, select the Privacy Blocking Flags checkbox. |
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In the Name fields, type the owner or principal driver's first, middle initial, and last name. |
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If applicable, in the Company field, type the name of the customer's company. |
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In the Address fields, type the customer's postal mail and electronic mail addresses. |
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In the License Plate Number field, type the customer's license plate number. |
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In the Service Contract Number filed, type the service contract number. |
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In the Phone fields, type the customer's daytime, evening, and mobile phone numbers and extensions. |