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Suspend a Study

  • How To
  • Step by Step
  • Process

Suspend a Study

Note: The Suspend Study option is available for all active studies.

To suspend a study:

n1

Move your mouse pointer over the Action icon for the study you want to suspend.

n2

From the Action menu, select the Suspend Study option.
Note: The Suspend Study window opens.

n3

Click the Suspend button.
Note: When a study is suspended, DBS stops collecting information on new appointments and ROs for the study.

Tip

Active studies are highlighted in green. Suspended studies are highlighted in red.

Suspend a Study

  • How To
  • Step by Step
  • Process

Suspend a Study

To suspend a study:

  1. Move your mouse pointer over the Action icon for the study you want to suspend.
  2. From the Action menu, select the Suspend Study option.
  3. Click the Suspend button.

  • Access a Study to View Results
  • Access One Dealer's Study Results
  • Access the Create Study Page to Create a Study
  • Access the Hold Study Result Page
  • Access the Modify Study Page
  • Create or Modify a Study
  • Delete a Study
  • Export Dealer Study Results Information
  • Export Hold Status Summary Information
  • Export Study Dashboard Information
  • Filter Hold Status Summary
  • Filter the One Study Result Page to Display a Dealer's Results
  • Print Study Criteria
  • Print Study Results
  • Release a Vehicle from Dealer Hold
  • Remove a Repair Order Job Line from a Study
  • Restart a Study
  • Study Dashboard Page Overview
  • View a Repair Order for Vehicle in a Study
  • View Dealer Study Results
  • View NSH for a Vehicle in a Study
  • View One Study Result
  • View the Study Dashboard

Tip

Active studies are highlighted in green. Suspended studies are highlighted in red.

Suspend a Study

Note: The Suspend Study option is available for all active studies.

To suspend a study:

n1

Move your mouse pointer over the Action icon for the study you want to suspend.

n2

From the Action menu, select the Suspend Study option.
Note: The Suspend Study window opens.

n3

Click the Suspend button.
Note: When a study is suspended, DBS stops collecting information on new appointments and ROs for the study.

Tip

Active studies are highlighted in green. Suspended studies are highlighted in red.

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Process

Process

  • Create or Modify a Study Workflow
  • View One Study Result Workflow
  • Study Dashboard Workflow
  • View a Dealer's Study Results Workflow