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View Study Alert Detail

  • How To
  • Step by Step
  • Process

View Study Alert Detail

To view study alert detail:

n1

In the Alerts section, move your mouse pointer over the Action icon on the applicable row.

n2

From the Action menu, select the Detail option.
Note: The Alert window opens.

n3

Select the study alert you want to view.
Note: DBS indicates if the vehicle has already been put on hold.

n4

When you are finished viewing the alert detail, click the Close button.

Tip

The study alerts are color-coded. Alerts concerning vehicle Hold Studies or vehicle Hold Studies combined with Informational Studies are highlighted in red. Alerts concerning Informational-only Studies or Technical Service Bulletins (TSBs) with keywords that match the Repair Order are highlighted in yellow.


View Study Alert Detail

  • How To
  • Step by Step
  • Process

View Study Alert Detail

To view study alert information from the Service Dashboard:

  1. In the Alerts section, move your mouse pointer over the Action icon on the applicable row.
  2. From the Action menu, select the Detail option.
    Note: The Alert window opens.
  3. Select the study alert you want to view.
    Note: DBS indicates if the vehicle has already been put on hold.
  4. When you are finished viewing the alert detail, click the Close button.

  • About the Service Dashboard
  • Filter the Service Dashboard
  • Hold Vehicle or Ignore Request
  • Service Dashboard Page Overview
  • Use the Service Menu
  • View a Repair Order from Service Dashboard
  • View NSH from the Service Dashboard
  • View Technical Service Bulletin (TSB)

Tip

If an option is not available, that option is not displayed.

Tip

The study alerts are color-coded. Alerts concerning Vehicle Hold Studies or Vehicle Hold Studies combined with Informational Studies are highlighted in red. Alerts concerning Informational-only Studies or Technical Service Bulletins (TSBs) with keywords that match the Repair Order are highlighted in yellow.

View Study Alert Detail

To view study alert detail:

n1

In the Alerts section, move your mouse pointer over the Action icon on the applicable row.

n2

From the Action menu, select the Detail option.
Note: The Alert window opens.

n3

Select the study alert you want to view.
Note: DBS indicates if the vehicle has already been put on hold.

n4

When you are finished viewing the alert detail, click the Close button.

Tip

The study alerts are color-coded. Alerts concerning vehicle Hold Studies or vehicle Hold Studies combined with Informational Studies are highlighted in red. Alerts concerning Informational-only Studies or Technical Service Bulletins (TSBs) with keywords that match the Repair Order are highlighted in yellow.


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