Edit or Create Warranty Claim Workflow

Edit or Create Warranty Claims Workflow

*** Nissan Canada Inc. (NCI) recommends dealers create Warranty Claims in an NCI DBS certified dealer management system and then log into NCI DBS to review, validate and submit the claim to NCI.

Click a task in the diagram to navigate to the instructions to perform the task. After reviewing the instructions, use the Back arrow in the navigation bar to return to this workflow

Description

The diagram illustrates the workflow for creating and editing claims.

Related Workflows

The following workflows may have one or more tasks in common with the Manage Warranty Claims Workflow or View Warranty Claims Workflow.

Delete a Warranty Claim from the Express Entry Warranty Claim Page

Edit/Create an Express Entry Warranty Claim page.

Delete a Warranty Claim from the Express Entry Warranty Claim Page

Note: You can only delete warranty claims in New, Open, Error, Warning, Suspended-dealer, or Rejected status.

Warning

Proceed with caution - you cannot recover a deleted warranty claim.

To delete a warranty claim from the Express Entry Warranty Claim page:

Click the Delete button.
Click the Yes button to confirm the deletion.
Note: DBS deletes the warranty claim from the system and displays the Manage Warranty Claim page.

Delete a Warranty Claim

Delete a warranty claim.

Note: You can only delete warranty claims in New, Open, Error, Warning, Suspended-dealer, or Rejected status.

Warning

Proceed with caution - you cannot recover a deleted warranty claim.

To delete a warranty claim from the Edit/Create Warranty Claim page:

	Click the Delete button.
	Click the Yes button to confirm the deletion. Note: DBS deletes the warranty claim from the system and displays the Manage Warranty Claim page.