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Submit an RDR

  • How To
  • Step by Step

Submit an RDR

To submit an RDR:

n1

Complete or edit each section of the RDR. Click here for more information.

n2

To print the RDR confirmation after submission, select the Automatically print RDR confirmation after submission? checkbox.

n3

Click the Submit button to send the RDR to the NNA Host.
Note: If errors exist, a  icon will display. Correct the errors and click the Submit button again.
Note: When you submit the RDR, a message displays stating that the submission of the RDR to the NNA Host is in process. This may take a few seconds to complete. When DBS receives acknowledgement from the NNA Host, a response displays in the Summary section, and DBS changes the vehicle status to "Retailed" or "RDR Rejected". Vehicles with the status of "Retailed" display on the RDR History page, and those with the status of "RDR Rejected" remain in inventory.

Submit an RDR

  • How To
  • Step by Step

Submit an RDR

To submit an RDR:

  1. Complete or edit each section of the RDR. Click here for more information.
  2. To print the RDR confirmation after submission, select the Automatically print RDR confirmation after submission? checkbox.
  3. Click the Submit button to send the RDR to the NNA Host.
    Note: If errors exist, a  icon will display. Correct the errors and click the Submit button again.
    Note: When you submit the RDR, a message displays stating that the submission of the RDR to the NNA Host is in process. This may take a few seconds to complete. When DBS receives acknowledgement from the NNA Host, a response displays in the Summary section, and DBS changes the vehicle status to "Retailed" or "RDR Rejected".

Tip

When you submit an RDR, the VIN is added to the RDR History page. A retailed vehicle will be removed from inventory with the next inventory update. These updates occur every 30 minutes, so you may have to wait a maximum of 30 minutes for your inventory to refresh and display accurate counts.

  • Complete the Buyer Section of an RDR
  • Complete the Finance Section of an RDR
  • Complete the Vehicle Section of an RDR
  • Report or Edit the Sale of a Vehicle (RDR)

Submit an RDR

To submit an RDR:

n1

Complete or edit each section of the RDR. Click here for more information.

n2

To print the RDR confirmation after submission, select the Automatically print RDR confirmation after submission? checkbox.

n3

Click the Submit button to send the RDR to the NNA Host.
Note: If errors exist, a  icon will display. Correct the errors and click the Submit button again.
Note: When you submit the RDR, a message displays stating that the submission of the RDR to the NNA Host is in process. This may take a few seconds to complete. When DBS receives acknowledgement from the NNA Host, a response displays in the Summary section, and DBS changes the vehicle status to "Retailed" or "RDR Rejected". Vehicles with the status of "Retailed" display on the RDR History page, and those with the status of "RDR Rejected" remain in inventory.

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