Manage Warranty Claim Page Overview

    Manage Warranty Claim Page Overview 

    Purpose

    The Manage Warranty Claim page provides a graphical representation of warranty claims summary data, with a variety of filter criteria from which to choose. From this page, you can view, create, edit, and delete warranty claims.

    Warranty claims on the Manage Warranty Claim page originate either through manual entry or by transferring automatically from a repair order (RO). The page includes claims that have been sent or need to be sent for payment.

    Description

    The content area of the Manage Warranty Claim page displays the following sections:

    • Claims Summary - Allows you to view a visual representation of warranty claims summary data.
    • Page Navigation Bar - Allows you to navigate from page to page, if multiple pages exist
    • Warranty Claims - Displays a list of warranty claims that correspond with your selections in the View and Filter by menus

    You can perform the following tasks from or on the Manage Warranty Claim page. Depending on your user role, you may not be able to perform all tasks.
    • About Manage Warranty Claims: What You Need to Know
    • Access the Create Warranty Claim Page
    • Access the Edit Warranty Claim Page
    • Batch Validate Claims from the Manage Warranty Claim Page
    • Delete Warranty Claim
    • Display the Warranty Claims Graph
    • Display Warning or Error Messages
    • Edit a Claim on the Express Entry Page
    • Edit a Claim on the Quick Entry Page
    • Export Warranty Claims List
    • Filter Warranty Claims List 
    • Resubmit Warranty Claim 
    • Submit a Warranty Claim
    • View Amounts Paid on an Approved Warranty Claim
    • View Repair Order
    • View Warranty Claim
    • View Warranty Claims Summary

    Workflows

    One or more tasks in the following workflows are performed on the Manage Warranty Claim page.

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