Edit or Create Warranty Claims Workflow
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*** Nissan Canada Inc. (NCI) recommends dealers create Warranty Claims in an NCI DBS certified dealer management system and then log into NCI DBS to review, validate and submit the claim to NCI. 
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Click a task in the diagram to navigate to the instructions to perform the task. After reviewing the instructions, use the Back arrow in the navigation bar to return to this workflow
Description
The diagram illustrates the workflow for creating and editing claims.
Related Workflows
The following workflows may have one or more tasks in common with the Manage Warranty Claims Workflow or View Warranty Claims Workflow.
Note: The Quick Jump menu is available on many DBS pages, and is used to quickly access content in long forms. The Quick Jump menu is available on the Edit/Create Warranty Claim, Express Entry Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim pages.
To use the Quick Jump menu:
- To jump to the top or bottom of the page, click the top or bottom link.
- To move to a specific section of the page, click a section title in the menu.
- To show or hide all sections, click the expand all or collapse all link.
- To return to the top of the page from any section, click the Top button.
- To collapse the Quick Jump menu, click the collapse (<<) icon.
- To expand the Quick Jump menu, click the expand (>>) icon.
- About Warranty Claims: What You Need to Know
- Access the Edit Warranty Claim Page
- Batch Validate a Warranty Claim
- Complete the Claim Information Section of a Claim
- Complete the Comments Section of a Claim
- Complete the Customer Section of a Claim
- Complete the Expenses Section of a Claim
- Complete the Operations Section of a Claim
- Complete the Summary Section of a Claim
- Edit or Create Warranty Claim Page Overview
- Look Up a Part
- Look Up an Operation Code
- Print a Warranty Claim
- Submit a Warranty Claim
- Validate a Warranty Claim
- View NSH for a Warranty Claim
- View Repair Order from Edit/Create Warranty Claim Page
Use the Quick Jump Menu
Note: The Quick Jump menu is available on many DBS pages, and is used to quickly access content in long forms. The Quick Jump menu is available on the Edit/Create Warranty Claim, Express Entry Warranty Claim, Quick Entry Warranty Claim, and View Warranty Claim pages.
To use the Quick Jump menu:
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To jump to the top or bottom of the page, click the top or bottom link. |
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To move to a specific section of the page, click a section title in the menu. |
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To show or hide all sections, click the expand all or collapse all link. |
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To return to the top of the page from any section, click the Top button. |
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To expand or collapse the Quick Jump menu, click the collapse (<<) icon. |
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To take action on a claim, click one of the available claim action buttons. |
