Manage Warranty Claim Page Overview 

Purpose

The Manage Warranty Claim page provides a graphical representation of warranty claims summary data, with a variety of filter criteria from which to choose. From this page, you can view, create, edit, and delete warranty claims.

Warranty claims on the Manage Warranty Claim page originate either through manual entry or by the automatic transfer of a repair order (RO) from your dealer management system (DMS). The page includes claims that have been sent or need to be sent for payment.

Description

The content area of the Manage Warranty Claim page displays the following sections:

• Claims Summary - Allows you to view a visual representation of warranty claims summary data.
• Page Navigation Bar - Allows you to navigate from page to page, if multiple pages exist
• Warranty Claims - Displays a list of warranty claims that correspond with your selections in the View and Filter by menus

Tasks

You can perform the following tasks from or on the Manage Warranty Claim page. Depending on your user role, you may not be able to perform all tasks.

About Warranty Claims: What You Need to Know Access the Edit Warranty Claim Page Access the Create Warranty Claim Delete Warranty Claim Display the Warranty Claims Graph Display Warning or Error Messages Edit a Warranty Claim on the Express Entry Page Edit a Warranty Claim on the Quick Entry Page Export Warranty Claims List Filter Warranty Claims List  Manage Warranty Claims Page Basics Resubmit Warranty Claim  Submit a Warranty Claim View Amounts Paid on an Approved Warranty Claim View DCAL View Repair Order View a Warranty Claim

About Warranty Claims: What You Need to Know Access the Create Warranty Claim Access the Edit Warranty Claim Page Delete Warranty Claim Display the Warranty Claims Graph Display Warning or Error Messages Edit a Warranty Claim on the Express Entry Page Edit a Warranty Claim on the Quick Entry Page Export Warranty Claims List Filter Warranty Claims List Manage Warranty Claims Page Basics Resubmit Warranty Claim Submit a Warranty Claim View Amounts Paid on an Approved Warranty Claim View Repair Order View a Warranty Claim

Workflows

One or more tasks in the following workflows are performed on the Manage Warranty Claim page.

• Manage Warranty Claim Workflow

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