Customer Pay Reimbursement Page Overview - Internal Users

Purpose

Use the Customer Pay Reimbursement page to analyze the parts markup and labor rates for a selected dealer. You can use this information to determine what parts markup and labor rates a dealer is charging the customer for repair work.

Description

The content area of the Customer Pay Reimbursement page displays the following sections:

• Filter Criteria - Allows you to filter the information to display only the records that match your criteria and define what analysis to perform
• Parts Markup Results - Allows you to view the results of the Parts Markup analysis
• Labor Rate Results - Allows you to view the results of the Labor Rate analysis

Tasks

You can perform the following tasks from or on the Customer Pay Reimbursement page. Depending on your user role, you may not be able to perform all tasks.

Exclude a Job Line Export Customer Pay Results Filter and View Customer Pay Reimbursement Results Print Customer Pay Reimbursement Results View Repair Order

Exclude a Job Line Export Customer Pay Results Filter and View Customer Pay Reimbursement Results Print Customer Pay Reimbursement Results View Repair Order

Workflows

One or more tasks in the following workflows are performed on the Customer Pay Reimbursement page.

• View Customer Pay Reimbursement Workflow

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