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Parts Return Management Page Overview

    Parts Return Management Page Overview

    Purpose

    Use the Parts Return Management page to view and manage parts returns in the Dealer Business System (DBS). Access the Parts Return Management Page by clicking the Parts Return Management link from the Parts menu.

    Description

    The content area of the Parts Return Management page displays the following sections:

    • Filter by - Allows you to filter the information to display only the records that match your criteria
    • Parts Return header - Displays the parts return schedule due date, annual return allowance amount, and remaining accessory amount
    • Page Navigation - Allows you to navigate from page to page, if multiple pages exist
    • Summary list - Displays general information for all returns on the page, and any error or warning flags, if applicable
    • Parts Return Detail - Displays specific information for a selected record

    Tasks

    You can perform the following tasks on the Parts Return Management page. Depending on your user role, you may not be able to perform all tasks.

    • Access the Returns and Accrual Information Page
    • Change Warning Message Configuration (Internal Users Only)
    • Approve a Submitted Parts Return (Internal Users Only)
    • Delete a Parts Return
    • Export Parts Return Management Information
    • Filter Parts Return Management Summary
    • Open a Submitted Parts Return
    • Open the Edit Parts Return Page
    • Preview a Parts Return
    • Print Parts Return Detail
    • Reject a Submitted Parts Return (Internal Users Only)
    • Request Cancellation a Parts Return
    • Submit a Parts Return
    • View Parts Return Management Summary and Detail
    • Access Reports
    • Delete a Parts Return
    • Export Parts Return Management Information
    • Filter Parts Return Management Summary
    • Open a Submitted Parts Return
    • Open the Edit Parts Return Page
    • Perform Common DBS Tasks
    • Print Parts Return Detail
    • Submit a Parts Return
    • View Parts Return Management Summary and Detail

    Workflows

    One or more tasks in the following workflows are performed on the Parts Return Management page.

    • Manage Parts Return Workflow

    Page Preview

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