To view a rejected RDR from the Sales landing page:

Note: To access the Sales landing page, click the Sales menu tab.

1. In the Rejected RDRs section, select a rejected RDR.
2. Scroll to the bottom of the Rejected RDRs section and use the horizontal scroll bar to view the rejection reason.
3. If desired, click the VIN for the selected RDR to open the RDR Vehicle page.

Rejected RDRs can also be reviewed from the Vehicle Inventory page. Select the rejected RDR, then click the Action icon. Select the RDR Vehicle menu option to display the RDR Vehicle page. A rejection message displays at the top of the page.

• About RDR: What You Need to Know
• Perform Common DBS Tasks
• Report or Edit the Sale of a Vehicle (RDR)
• Sales Landing Page Overview