To search for a customer or vehicle:

1. In the Customer Search panel, type or select the desired search criteria.
   Note: Use one of the following combinations for the search criteria:
   

   Last 8 characters of the VIN (Vehicle Identification Number) or the full VIN Phone number (home, work, or cellular) Note: All cars associated with the phone number appear in the search results. Email address Last name of the owner or company name (at least the first three characters of the name), plus the five-digit zip code Last name of the owner (at least the first three letters), city name (at least the first three letters), and the state

2. To execute the search, press the Enter key on your keyboard or click the Search icon.

3. Click the desired VIN link to see details about the vehicle.
   Note: The customer address only displays when viewed by the selling or servicing dealer.

• National Service History Page Overview
• Perform Common DBS Tasks
• Review National Service History Details