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Contact the DBS Help Desk by Phone

  • How To
  • Step By Step

Contact the DBS Help Desk by Phone

Contact the

Contact the help desk by phone.

contact help desk steps dr

Note: Use the Contact Us page (available from the footer) to perform this task.

To contact the Help Desk by telephone during normal support hours: 

n1

Users in the United States should dial 1-855-699-0747.

n2

Select a language option:

  • To hear prompts in English, press 1.
  • To hear prompts in Spanish, press 2.
  • To hear prompts in French, press 3.

n3

To leave a message after normal support hours, press 4.

Normal telephone support hours are:

  • Monday through Friday 6:00 AM CT - 9:00 PM CT
  • Saturday 7:00 AM CT - 6:00 PM CT
  • Sunday and Limited Holidays 7:00 AM - 6:00 PM CT (pager support only)
    Note: Currently designated limited holidays are Memorial Day, July 4th, and Labor Day.

Note: Use the Contact Us page (available from the footer) to perform this task.

To contact the Help Desk by telephone during normal support hours: 

n1

Users should dial 1-855-699-0715.

n2

Select a language option:

  • To hear prompts in English, press 1.
  • To hear prompts in Spanish, press 2.
  • To hear prompts in French, press 3.

n3

To leave a message after normal support hours, press 4.

Normal telephone support hours are:

  • Monday through Friday 6:00 AM CT - 9:00 PM CT
  • Saturday 7:00 AM CT - 6:00 PM CT
  • Sunday 7:00 AM - 6:00 PM CT (pager support only)

Contact the DBS Help Desk by Phone

  • How To
  • Step By Step

Contact the DCS Help Desk.

Contact the DBS Help Desk by Phone

Use the Contact Us page (available from the footer) to perform this task.
Note: The footer is a short menu that appears at the bottom of every page in the DBS application.

To contact the Help Desk by telephone during normal support hours: 

  1. Users in the United States should dial 1-855-699-0747.
  2. Select a language option:
    • To hear prompts in English, press 1.
    • To hear prompts in Spanish, press 2.
    • To hear prompts in French, press 3.
  3. To leave a message after normal support hours, press 4.

Normal telephone support hours are:

  • Monday through Friday 6:00 AM CT - 9:00 PM CT.
  • Saturday 7:00 AM CT - 6:00 PM CT.
  • Sunday 7:00 AM - 6:00 PM CT, pager support only.

  • Access the Contact Us Page
  • Contact the DBS Help Desk by Email
  • Contact Us Page Overview

Contact the DBS Help Desk by Phone

Contact the

Contact the help desk by phone.

contact help desk steps dr

Note: Use the Contact Us page (available from the footer) to perform this task.

To contact the Help Desk by telephone during normal support hours: 

n1

Users in the United States should dial 1-855-699-0747.

n2

Select a language option:

  • To hear prompts in English, press 1.
  • To hear prompts in Spanish, press 2.
  • To hear prompts in French, press 3.

n3

To leave a message after normal support hours, press 4.

Normal telephone support hours are:

  • Monday through Friday 6:00 AM CT - 9:00 PM CT
  • Saturday 7:00 AM CT - 6:00 PM CT
  • Sunday and Limited Holidays 7:00 AM - 6:00 PM CT (pager support only)
    Note: Currently designated limited holidays are Memorial Day, July 4th, and Labor Day.

Note: Use the Contact Us page (available from the footer) to perform this task.

To contact the Help Desk by telephone during normal support hours: 

n1

Users should dial 1-855-699-0715.

n2

Select a language option:

  • To hear prompts in English, press 1.
  • To hear prompts in Spanish, press 2.
  • To hear prompts in French, press 3.

n3

To leave a message after normal support hours, press 4.

Normal telephone support hours are:

  • Monday through Friday 6:00 AM CT - 9:00 PM CT
  • Saturday 7:00 AM CT - 6:00 PM CT
  • Sunday 7:00 AM - 6:00 PM CT (pager support only)

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