Authorized PDC users have the ability to reject submitted parts returns for dealerships within their PDC permissions. To reject a parts return, the return must be in "Submitted" status.

Rejecting the parts return sets the parts return status to "Open" so that dealers can make changes.

To reject a submitted parts return:

1. Select the parts return you want to reject.
   Note: The parts return must be in "Submitted" status.
2. Move your cursor over the Action icon.
3. From the Action menu, select the Reject Return menu option.
   Note: The Reject Part Return dialog box appears.
4. Click the Yes button to confirm the rejection, or click the No button to close the dialog box without rejecting the return.

• About the Parts Return Management Page
• Access a Submitted Parts Return
• Access the Create Parts Return Page
• Access the Edit Parts Return Page
• Filter Parts Return Management Summary
• Merge Duplicate Parts Returns
• Parts Return Management Page Overview
• Print Parts Return Detail