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Emulate a Dealer by Hierarchy or Number Page Overview

    Emulate a Dealer by Hierarchy or Number Page Overview

    Purpose

    The emulate a dealer function allows internal users to view the dealer-level information available to a dealership or individual user as that user would see it if they were logged into DBS. Authorized internal users will experience a view-only experience of what the user sees in order to assist in troubleshooting issues with permissions or DBS functions. The Emulate a Dealer by Hierarchy or Number page allows the authorized corporate user to select the dealer or individual they wish to emulate.

    Description

    The content area of the Emulate a Dealer by Hierarchy or Number page displays the following section:

    • Choose one of the three available options below - Allows you to search for a dealer based on the hierarchy (affiliate, division, region, area, district, and dealer), dealer number, or dealer user.

    Tasks

    You can perform the following tasks on the Search a Dealer by Hierarchy or Number page. Depending on your user role, you may not be able to perform all tasks.

    • Emulate a Dealership or User
    • Emulate a Dealership or User

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