To contact the DBS help desk by live chat:

  1. Click the DBS Live Chat button.
  2. If you are inquiring about a previous case, type the ticket number in the space provided.
  3. Type your question in the text box.
  4. Click the Send button to send your message, or click the Reset button to close the DBS Live Chat window without sending your message.
    Note: A customer service representative will respond to your inquiry as soon as possible. Do not close the chat window until your conversation is complete.
  5. Click the Close button when your conversation is complete.